Shipping Policy

Thank you for choosing Leiniaosc! We are committed to providing you with fast and reliable delivery services, ensuring your goods arrive safely and on time. Below is our shipping policy to help you better understand our delivery process and related regulations.

Shipping Areas

We currently offer shipping services to the following regions:

  • North America (USA, Canada, Mexico, etc.)
  • Europe (including but not limited to the UK, France, Germany, Italy, Spain, etc.)
  • Asia (including but not limited to China, Japan, South Korea, Singapore, etc.)
  • Oceania (including Australia, New Zealand, etc.)

If you have special needs in other regions, please feel free to contact our customer service team, and we will do our best to assist you.

Shipping Time and Carriers

Shipping time varies depending on your delivery address and the chosen carrier. Below are our commonly used major carriers and estimated shipping times:

Domestic US Shipping:

  • Carrier: FedEx, USPS
  • Shipping Time: 7-15business days

Canada and Mexico:

  • Carrier: FedEx, DHL
  • Shipping Time: 7-15 business days

European Shipping:

  • Carrier: DHL, UPS
  • Shipping Time: 6-12 business days

Asian Shipping:

  • Carrier: DHL, FedEx
  • Shipping Time: 6-12 business days

Oceania Shipping:

  • Carrier: DHL, FedEx
  • Shipping Time: 7-14 business days

Please note that shipping times are calculated based on business days (Monday to Friday) and may be affected by holidays, weather, and other force majeure factors.

Shipping Costs

  • North America: Free Shipping on orders above a certain amount .
  • International Orders: Shipping costs are calculated based on the destination and package weight. The specific price will be displayed at checkout.

Order Processing Time

All orders will be processed and shipped within 1-2 business days. If your order contains multiple items, they may be shipped separately. You will receive a confirmation email after your order ships, including a tracking number so that you can track your delivery status.

Tracking Information

Once your order has shipped, you will receive an email containing the tracking number and carrier information. You can track your package's shipping status at any time using the tracking number.

Customs and Import Duties

For international orders, customs duties, import taxes, or other fees may be charged, depending on the destination country's regulations. These fees are the responsibility of the recipient. We recommend that you confirm the relevant fees and regulations with your local customs or postal office before placing your order.

Delivery Issues

If your order does not arrive within the expected time frame or if you receive damaged or missing items, please contact our customer service team immediately. We will process and resolve the issue for you as soon as possible.

Contact Us

If you have any questions about our shipping policy or require further assistance, please feel free to contact us:
Email: leiniaosc@hotmail.com
Phone: +86 18801470432

We greatly appreciate your patience and will do our best to ensure your order is delivered smoothly.